Network Support
A reliable network needs a sensible setup and clear settings. Tell us what you see, such as dropouts, slow speeds or devices that cannot connect.
Typical network issues
No internet
Devices connect to Wi-Fi but pages do not load.
Slow or unstable Wi-Fi
Weak signal in some rooms, or speeds that drop during the day.
Router and switch setup
New equipment, passwords and sensible default settings.
Shared devices
Printers, files and cameras that cannot be found on the network.
Free guides to try first
What to tell us
- How many devices and which kind of internet connection you have.
- Whether the problem affects one device or all of them.
- Router brand and model, and what the lights show.
- When it started and what changed.
Before work begins
Confirm what is included, whether a visit is needed, charges and timing. Never share your Wi-Fi or router admin password in a first message. Availability, service area, charges, timing and what can be repaired or built must be confirmed directly with Solution Infotech before work starts. This page does not promise same-day service, fixed prices or a particular result.
Frequently asked questions
Should I restart the router first?
Often yes, and it is safe. See the guide linked above for the order to follow.
Why is the Wi-Fi slow in one room?
Distance, walls and interference weaken the signal. A change of position or extra access point can help.
Can you set up a small office network?
Describe the office size and needs and ask whether it is something we can support.