Computer Repair
A slow or faulty computer is stressful, especially with work files on it. Describe the problem and we can discuss whether it is suitable for support and how to proceed.
Problems people commonly ask about
Slow computer
Long startup, freezing or programs that take ages to open.
Will not start
No power, boot errors or a restart loop.
Windows errors
Update failures, blue screens and missing features.
Upgrades
Adding memory or a faster drive to older machines.
What to tell us when you contact us
- The computer make, model and Windows version if you know it.
- Exactly what happens and any error message.
- When it started, and anything that changed just before.
- Whether it has important files that are not backed up.
Try these free guides first
Many problems have simple fixes. See how to fix a slow Windows computer, or the Windows troubleshooting hub.
Protect your data
A repair attempt is not a substitute for a backup. If the computer still starts, copy important files to an external drive or cloud storage first. Do not share passwords or verification codes in an enquiry.
Before work begins
Confirm the service method, any diagnostic or repair charges, expected timing, how your data will be handled and whether parts or an in-person visit are needed. Availability, service area, charges, timing and what can be repaired or built must be confirmed directly with Solution Infotech before work starts. This page does not promise same-day service, fixed prices or a particular result.
Frequently asked questions
Can you repair any computer?
Not every fault can be repaired, and some are not worth the cost. Describe the problem and ask what is realistic.
Should I back up before repair?
Yes, whenever the computer still works.