Practical guide

How to Restart a Wi-Fi Router Safely

A restart can clear a temporary router problem. A factory reset erases settings and is a different, disruptive action.

What to do

  1. Tell anyone using the connection that internet access will pause, and save active work or calls.
  2. Use the router's normal power control or disconnect its power cable. Wait about 30 seconds, then reconnect power.
  3. Wait several minutes for the internet or broadband indicator to stabilize, then reconnect a device and test more than one site.
  4. If the problem returns, record the lights and timing and check the service provider or router manufacturer's support guidance.

Checks and limitations

  • Do not press or hold a recessed Reset button unless you intend to restore factory defaults and know how to set up the router again.
  • Avoid frequent power cycling on a shared network or during firmware updates.