IT Support
IT support covers the everyday problems that slow people down: software that will not open, email that will not sync, files that went missing. Tell us what is happening and we can discuss how to help.
Areas we can discuss
Windows and software
Updates, installs, settings and error messages.
Email and accounts
Setting up mail on phones and computers and fixing sync problems.
Backups
A simple plan so important files are safe in more than one place.
Basic security
Updates, passwords, two-factor sign-in and spotting scams.
Free resources
Browse the Windows troubleshooting hub and Windows tutorials, or read about slow computers.
What to tell us
- What you were trying to do and what happened instead.
- The exact error message, or a screenshot with private details hidden.
- The device and software versions, if you know them.
- How urgent it is and whether data is at risk.
Stay safe
Do not share passwords, verification codes or unencrypted private files in an enquiry. Legitimate support will not ask for them in a first message.
Before work begins
Availability, service area, charges, timing and what can be repaired or built must be confirmed directly with Solution Infotech before work starts. This page does not promise same-day service, fixed prices or a particular result. For help in the Vijayapura area, see IT support in Vijayapura.
Frequently asked questions
Do you support small businesses?
Describe your business, the number of computers and what you need, and ask whether it is a fit.
Can you help remotely?
Ask whether remote support is available for your issue and how it would be done safely.
What if I am not sure what the problem is?
Describe the symptoms. That is enough to begin.